RETURN POLICY

EXCLUSIVE CEEGEE.CO DROPS

Please be aware, we do not accept returns for exclusive drop items unless damaged or defective.

PRE-ORDER POLICY

1. All Pre-Orders are final + non-refundable

2. Pre-Order turnaround time will be advised on the product description.

3. You will be notified via email when your order is expected to be dispatched.
4. We will do our best to make & ship Pre-Order products in accordance with their expected ship date. If this changes, we'll let you know via email.

5. We will not part ship your pre order if it contains two different dates. Your order will only be shipped in full.

6. We reserve the right to cancel any pre-orders if we are unable to meet our MOQ for ordering. Orders will be refunded in full for any cancellations.

RETURN POLICY

Returns must be requested within 10 days of your order being delivered.
The returned item(s) must be in new condition, unworn, with the hang tag attached in the original packaging. You’ll also need the receipt or proof of purchase.

Exceptions / non-returnable items
Please be aware, we do not accept returns for exclusive drop items. Please get in touch if you have questions or concerns about your specific item.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

PLEASE NOTE: We are not responsible for risk of loss or damage during return shipment. Any item(s) returned not in the required condition will be returned to you